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Terms And Conditions

Runway 7 Fashion
Terms and conditions

Runway 7 Tickets – Terms and Conditions

Agreement

By purchasing a ticket for any Runway 7 event, you agree to be bound by the following terms and conditions (“Terms”). Runway 7 reserves the right to update and change these Terms at any time without prior notice. Any new features that enhance or augment the current ticketing process, including the release of new tools and resources, shall be subject to these Terms. Continued use of our services after any such changes will constitute your consent to those changes. Violation of any of the terms below will result in the cancellation of your ticket and forfeiture of any right to a refund. You agree to use our ticketing system at your own risk.

1. Payment Methods

Accepted payment methods on runway7fashion.com are American Express, Visa, and MasterCard.

2. Order Confirmation

After payment, a confirmation email containing a QR code will be sent. If not received, please check the junk folder. If you still cannot locate it but see that your card has been charged, contact us at tickets@runway7fashion.com for assistance.

3. Ticket Information

-All sales are final and non-refundable.
-It is the ticket holder's responsibility to use the ticket, and no refunds will be issued if they do not attend the event or are unable to access it for personal reasons.
-Tickets are sold exclusively through our website.
-Any tickets not purchased through our site may be fraudulent.
-Tickets are transferable. If the original purchaser cannot attend, they may transfer their ticket to another person.
-The guests must present a valid QR code at the door, which can only be scanned once.
-Seat availability will be managed exclusively by Runway 7 Fashion.

4. Rescheduling Show Day/Time

-If a designer showcase is rescheduled, customers may request a credit up until one week before the opening show day. This credit allows guests to attend the rescheduled show or any other show of their choice within one year from the ticket purchase date.
-You may request a change to the show date or time by emailing tickets@runway7fashion.com. Please include your order number, the originally purchased show time, and the desired new show time. We will accommodate the change as availability permits. If the selected seats are not available for the new show date, your request cannot be fulfilled.

5. Waiting Time

For attendees with reserved seating, the maximum waiting time is 30 minutes. If this time is exceeded, we reserve the right to relocate you. Please be respectful of our designers and their showcases by arriving on time.

6. QR Code Presentation

You must present the QR code from your ticket at the door. Failure to do so will result in denied entry to the event. If you do not attend the show for which you purchased tickets, no refund will be issued.

7. Ticket Codes

-During the ticket sales season, discount codes will be activated, and their validity and availability will be limited.
-Discount requests will not be honored if the discount code is not applied at the time of purchase.
-Only one discount code can be used per transaction.
-The active period of discount codes is at the discretion of Runway 7 and may change without prior notice.

8. Conduct: Cancellation and Expulsion

Any individual demonstrating misconduct or using inappropriate or discriminatory language inside the venue or in line will be removed immediately without the right to a refund. By purchasing a ticket, you consent to any review measures deemed appropriate by venue authorities. Resistance to these measures may result in denied access to the show without the possibility of a refund. Outside liquor, sharp objects, and disruptive items (such as noise makers) are prohibited.

9. Acceptance of Image Use

By attending the event, you grant permission for Runway 7 to use any audiovisual material in which you appear for promotional purposes across our platforms and publications. Any content shared by attendees on social media may be used by Runway 7 for any promotional purpose.

10. Use of Personal Data for Advertising Purposes

By accepting the Terms and Conditions and the Privacy Policy, you authorize us to use your personal data to send you information, promotions, special offers, and advertisements related to our products and services, as well as those of third parties that may be of interest to you. If you wish to opt out of receiving such messages, please send an email to tickets@runway7fashion.com with your phone number and the word STOP.

VIP Experience – Terms and Conditions

By purchasing a VIP Experience package for any Runway 7 event, you agree to be bound by the following terms and conditions ("Terms"). These supplemental terms cover exclusive benefits, seating, backstage access, car service, and other privileges that apply only to VIP Experience packages.

1. VIP Seating Assignment

-Seating will be allocated according to availability and the package purchased.
-The organization reserves the right to adjust seating locations for production or safety reasons.

2. Red Carpet & Backstage Access

-Access to exclusive areas is regulated by the production and security teams.
-The organization may restrict or deny access at any time for operational reasons.

3. Gift Bag and Sponsor Benefits

-Items included may vary without prior notice, depending on brand and sponsor availability.
-Replacements or changes for missing items are not guaranteed.

4. Exclusive Experiences: Cocktails, Networking, etc.

-Subject to limited capacity, schedules, and event regulations.
-Food and beverage service is available only for guests aged 21+ with valid ID.

5. Car Service

-Private car service is limited to a radius of 30 miles from the venue (Sony Hall, 235 W 46th St, New York, NY).
-Any distance beyond this limit will incur an additional fee payable by the guest.
-The service does not include multiple stops, detours, or extended waiting times.
-The benefit applies to one-way transportation only; the service will provide a ride to Sony Hall, but return transportation is not included.

6. Non-transferability

-All VIP Experience packages are personal and non-transferable.
-Name changes, transfers, or resales are not permitted without prior written authorization from the organization.

Runway 7 Live Stream Tickets – Terms and Conditions

Agreement

By purchasing a virtual ticket for the Runway 7 Fashion New York Fashion Week live stream (“Service”), you agree to be bound by the following terms and conditions (“Terms of Service”).

1.No Refunds Policy

-All sales of virtual tickets for the live stream are final.
-No refunds will be issued under any circumstances, including technical issues related to internet connectivity, incompatible devices, or personal technical problems

2. Technical Requirements

• It is the user's responsibility to ensure a stable internet connection and a compatible device before purchasing.
• No support or refunds will be provided for personal technical issues.

3. Personal Use and Unauthorized Sharing

-Live stream tickets are for personal use only.
-Any unauthorized retransmission, recording, distribution, or commercial use of the content is strictly prohibited.
-Violation of this policy will result in legal action and the termination of access without a refund.

4. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of New York, USA. Any disputes arising from or related to these Terms shall be exclusively resolved in the state or federal courts located in New York, New York.

5. Indemnification

By purchasing a ticket, you agree to indemnify and hold Runway 7 Fashion and its affiliates, partners, and employees harmless from any claims, damages, liabilities, and expenses arising from your ticket purchase, attendance, or participation in the event.

YOU ACKNOWLEDGE THAT YOU HAVE READ THIS AGREEMENT, FULLY UNDERSTAND ITS CONTENTS, AND AGREE TO BE BOUND BY ALL OF THE TERMS AND CONDITIONS SET FORTH HEREIN. BY PURCHASING A TICKET, YOU COMMIT TO COMPLYING WITH ALL POLICIES AND GUIDELINES OUTLINED ABOVE. YOU ALSO UNDERSTAND THAT ANY VIOLATION OF THESE TERMS MAY RESULT IN THE TERMINATION OF YOUR ACCESS TO THE EVENT WITHOUT REFUND, COMPENSATION, OR PRIOR NOTICE.